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  • Seven reasons why you should invest in accessibility in your website

    Tuesday, January 28, 2025

    At a high level, accessibility is generally defined as the practice of ensuring that something can be accessed by people with disabilities without them being disadvantaged in any way. Disabilities can both be physical or mental, visible or not visible. Accessibility might relate to a building, a product or a service, but also a website, an application, a web or mobile app or other digital project.The need for accessibility around websites and digital products is very well-established with a passionate global community of professionals, a ...

  • Four headline digital customer experience trends for 2025

    Thursday, January 16, 2025

    The start of the new year is a time when many of us are thinking about our priorities for the coming months and planning out our activities. In terms of digital customer experience – both from the marketing and the technology angle – there are variety of different data inputs that can impact strategies and plans. These include wider industry trends and the general direction of travel.It is likely by this time that you’ll have read a ton of posts with predictions for 2025 and so on. In recent years making these kinds of predictions has ...

  • How can law firms and legal in-house teams use generative AI and Microsoft Copilot?

    Monday, December 16, 2024

    There continues to be a huge interest in the potential for how generative AI can – and probably will – disrupt how we work. It’s ability to increase our productivity both now and in the future are both exciting and even slightly scary. At the same time, many organisations and individual teams within businesses are working out how to actually make AI work in the present; one way this is happening is by experimenting with Microsoft Copilot, the brand name for the in-built AI assistant that is threaded through different Microsoft products, ...

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