SUPPORTING YOU NOW AND IN THE FUTURE Your website, your application and your systems integration are all ‘mission critical’. That’s why we provide ongoing support that is correctly and properly implemented – just like the systems we develop. Our on-going support ensures that you get the most out of your technology today and for the years ahead. Our support programmes are tailored to match your requirements and are underpinned by our methodology: Front Line Support – you will have a direct support contact to handle day to day questions and queries Advanced Support – when we discover that the question raised is an issue then we elevate to an advanced support representative at 3chillies Partner Escalation – we know our systems so we can help you by changing or modifying operation, but if we discover that we need the help of our technology partners then your problem will be escalated to the relevant hot-line support teams. Tracking – every ticket, once escalated, either at 3chillies or with our partners is tracked and monitored so that you know exactly what is happening, what timescales are involved and a course of action to ensure your mission critical operations are not affected. Each support contract includes our SLAs designed and specified with you for your business operation. For more details please contact us.
Migration Sitecore Migration Migrate to Sitecore If you are considering migrating your website onto the Sitecore platform, or if you already have a Sitecore website in place but need a Sitecore Support Partner to help you migrate existing website content, ...
Onboarding Onboarding Existing Websites Industry leading organisations need a website with the right level of support to ensure that proactive and reactive devices are in place should the worst happen. We specialise in developing and supporting Sitecore, ...
Bespoke .NET Software USER CENTRIC SOLUTIONS You no doubt have processes that are unique to your organisation. When you need to optimise your current business applications and integrate processes we can help by building apps that provide intuitive, anytime, anywhere ...