Following the release of ChatGPT late last year, 2023 may just well be remembered as the year that we all obsessed about generative AI and the impact that it’s going to have on various aspects of life, including the future of work, how we consume information, our interaction with technology and – well – even the very future existence of the human race! It continues to receive huge amounts of attention in the media and many businesses are still trying to work out the best way to leverage its power.At the moment it remains difficult to ...

Well, that’s a wrap for 2023! Once again, the year has gone incredibly quickly. It’s been a very busy twelve months for us, mainly knee deep in delivering projects for our clients, some of which are continuing into 2024. However, we have come up for air now and then to be able to deliver the odd article on this blog – in fact we’ve been able to publish 24 of them (including this one). We hope you’ve found them useful. In this post we’re going to look back at ten of the articles about digital customer experience and websites that you may ...

Readers of this blog will know that Umbraco is one of our favourite Content Management Systems (CMSs) to work with. It’s quite a rarity in the digital customer experience space, in that it is very popular with developers who enjoy coding with it, web admins who find it intuitive and flexible, and content teams who find the core CMS very easy to use. It also has a loyal and active global community, partly because it is an open-source platform, but also because it has been ably steered by Umbraco HQ who have continued to expand the ...

2023 was another eventful year in the digital customer experience space. Digital experience platforms (DXPs) continued to evolve their offerings and battle for market share. Digital marketing teams and their colleagues in IT continued to roll out projects in a fast-moving, omnichannel world where flexibility and agility are increasingly important. Generative AI emerged via ChatGPT and captured our collective imagination about what will be possible in the future. And at the same time, we were all busy with the day-to-day of maintaining ...

It’s been a busy few weeks at Umbraco HQ with the December release of Umbraco 13, the new long term support (LTS) release for the platform, as well as a January 2024 winter keynote event that reveals of some of Umbraco’s plans for 2024. Last year was certainly an active year for the platform and it looks like 2024 will be just as action-packed. In this post we’re going to cover both the release and the keynote. Umbraco 13 releaseHere are some of the major elements of the new Umbraco 13 release. 1. Umbraco 13 is a long-term supported ...

Google Consent Mode allows your website visitors to opt in or out of Google-related cookies, in particular relating to the use of Google Analytics, the Google Marketing Platform and Google Ads. As part of Google’s move to meet EU regulatory requirements around data privacy and protection, Google Consent Mode has been updated and requires websites to implement Google Consent Mode by March 2024 to ensure the continuing use of these services.In this post we’re going to explore what Google Consent Mode is, the wider context around what’s ...

Most development on a website usually happens within the confines of a significant project. You might be involved in building a new site, carrying out a redesign or rebrand, having to replatform or upgrade, or carry out a package of changes that amount to a relaunch. This model works fine for many organisations, but it does have two significant drawbacks.Firstly, most sites have a laundry list of site improvements that need to be made, but teams need to wait until the next big project for the work to get carried out. That means ...

When you embark on a new website project, there are a lot of ducks that need to be lined up in a row before you can go ahead with the actual build. These critical steps cover everything from deciding on your high-level strategy to choosing your base technology to assembling the project team. When you set the right foundations for your project, it helps you to think through both the bigger picture and some of the detail, and ultimately lead to better outcomes. In this post we’re going to cover eleven of these critical boxes that need to be ...

There’s always a lot going on Sitecore. That’s partly because Sitecore is a broad and complex product with a wide set of capabilities which make it a true digital experience platform. It’s also because Sitecore continues to invest heavily in its own platform with continual improvements, enhancements and new features, while also transforming its offerings to drive growth and defend its position as one of the market leaders. Sitecore’s commitment to innovation is one of the reasons we continue to enjoy working with the platform. It has been ...