Support and Maintenance

ADVANCED SITECORE SUPPORT PARTNER

As expert website developers and certified Sitecore Partners, 3chillies understand the importance of providing a high quality support service for your Sitecore website.

If you currently own a Sitecore website you will undoubtedly have invested a lot of resources into the initial build and implementation phase, but what systems are in place to ensure the ongoing success of your website? Often, when Sitecore websites are developed, the issue of ongoing maintenance is overlooked.  Not all Sitecore partners will offer a post go-live website support service, especially where their business model focuses primarily around the initial website design and build.

SITECORE MAINTENANCE AND SUPPORT PLANS

If you are not currently benefiting from a website maintenance plan, or you are experiencing compatibility issues with your current Sitecore developers, 3chillies will partner with you to build a support solution tailored to your business needs.

As a 3chillies Sitecore Support client you can benefit from:

  • A dedicated support team
  • Fast incident response service, 1 hour SLA
  • Help with general enquiries and additional training requirements
  • Upgrade advice and solutions
  • Quality Assurance (QA) testing
  • Peace of mind - your website is in good hands

CHOOSE 3CHILLIES AS YOUR SITECORE SUPPORT PARTNER

If you are interested in creating a new support plan that suits your business, or you are interested in learning more about our support services in general, get in touch.
 

  • Why Sitecore

    SUPERIOR PERFORMANCE Some might say that investing in a Sitecore website is comparable to buying a Ferrari, and in terms of performance they would be correct. However, unlike the automotive industry where other top performing alternatives might take ...

  • Onboarding

    Onboarding Existing Websites Industry leading organisations need a website with the right level of support to ensure that proactive and reactive devices are in place should the worst happen. We specialise in developing and supporting Sitecore, ...

  • Associated costs

    Typically, there are 6 main cost categories involved in the process of building a new Sitecore website:   1. Sitecore License Cost Sitecore is a licensed product (as opposed to open source) and as such, a license fee is payable. There are various ...

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