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Support Developer

Location: Reading, UK

Support Developer

In the role of Support Developer, you will work as part of a dedicated support team and be responsible supporting and maintaining existing software and websites that have been developed by 3chillies.  

The development part of the role will focus on investigating and fixing issues, making small functional changes and working on small scale projects. 

The support part of the role will involve:-

  • Assisting the support co-ordinator with the triage of support tickets.
  • Working on tickets and collaborating with colleagues to find elegant solutions.
  • Updating / liaising with clients whilst working on their tickets.
  • Adhering and contributing to best practise and process development within our support team.

The work is varied and fast-paced and will suit someone who thrives on smaller tasks rather than long term projects.  You will be comfortable with managing your own workload as well as contributing to the team as an adaptable, fast learner with attention to detail who loves to embrace new technology.  

Essential skills

  • Experienced at developing websites and software within a Microsoft .NET environment using ASP.NET, MVC and C# (3 years commercial experience).
  • Microsoft SQL Server (3 years commercial experience).
  • Javascript, JQuery, HTML and CSS (3 years commercial experience).
  • Excellent problem solving and analysis skills.
  • Working under pressure and delivering to tight deadlines.
  • Application development or application support experience in an agile / continuous delivery environment.
  • Good understanding of distributed source control systems, preferably Git / Microsoft DevOps.
  • Excellent written and verbal communication skills.  You will be dealing with non-technical clients, so it is important that you convey technical issues in a manner suitable for the audience.

Desirable skills

  • Experience with Sitecore Experience Platform, Umbraco CMS or Episerver.
  • Working knowledge of Microsoft Azure (IaaS and PaaS).  AWS also desirable.
You will be looking to work in a dynamic environment and take pride in contributing to a team culture in which every member of the team is doing their best work and delivering high-quality.

Job type:  Full-time

Salary:  £35,000 – 50,000 per annum (based on experience)

Location:  Reading, Berkshire.

Picture yourself at 3chillies…

3chillies are an award winning .NET web development agency, and a Microsoft Gold Partner.

We have a fantastic track record, and a fine selection of clients. For many years our success has been the springboard for our strong growth and progression, and we recognise that our staff are the main contributors towards that success.

So if you are ready to take on a role with real responsibility, working as part of a tight-knit team where your efforts are fully recognised and appreciated, we want to hear from you!


  • In return for your hard work and commitment to the company we offer some brilliant benefits:
  • Great Salary (negotiable subject to experience)
  • Flexible Working Hours
  • Strong Pension Scheme
  • Optional Gym Membership
  • Up to 50k salary depending on experience
  • as well as lots of other unwritten perks

Apply Now

If you have the required skills, and enjoy getting stuck into technically challenging projects, please apply by sending your CV to:

**No Agencies**

Apply Now

- or email your CV to us

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